Terms And Conditions

Table of contents

§ 1 Definitions

§ 2 Booking/booking confirmation

§ 3 Terms of payment

§ 4 Arrival and departure

§ 5 Holiday apartments

§ 6 Pets

§ 7 Stay

§ 8 Cancellation

§ 9 Cancellation by the landlord

§ 10 Liability of the landlord

§ 10 a Liability of the renter

§ 11 Permission to use an Internet access via WLAN

§ 11.1 Access data

§ 11.2 Dangers of WLAN use, limitation of liability

§ 12 House rules, general rights and duties

General Terms and Conditions (GTC)

Scope of Application

(1) These General Terms and Conditions apply to contracts for the rental of holiday apartments and houses for accommodation purposes, as well as to all additional services and deliveries provided to the guest by Regina Kluzak.
All services provided by Regina Kluzak are rendered exclusively on the basis of these General Terms and Conditions.

(2) Subletting or re-letting of the holiday apartment or holiday home, as well as its use for purposes other than residential use, require the prior written consent of Regina Kluzak.

(3) The guest’s terms and conditions shall only apply if they have been expressly agreed in advance. Deviations from these conditions shall only be valid if expressly confirmed in writing.

§ 1 Definitions

c) The term “Services” refers to all services provided by Regina Kluzak, including but not limited to the receipt of booking information via the booking and payment system, the management of reservations and payments, the answering of customer inquiries, and the management of content on third-party channels via a channel manager.

d) The term “Customer” refers to either
a) a natural person who registers a customer account in their own name, or
b) an organization on whose behalf a person registers a customer account.

e) The term “Customer Account” refers to the account created by the customer at
https://ferienhaus-cotedazur.eu/ in order to access the services.

f) The term “Property” refers to any form of accommodation, apartment, house, flat, or other rental object offered for rent via the services.

g) The term “Content” refers to texts, graphics, images, music, software, audio and video files, as well as other information or data.

h) The term “Customer Content” refers to all content provided by the customer in the course of using the services.

§ 2 Booking / Booking Confirmation

All booking inquiries must be made via the website
https://ferienhaus-cotedazur.eu/,
by email to regina.kluzak@wanadoo.fr,
or by telephone at +33 (0)4 94 96 81 82 or +33 (0)6 48 82 71 96.

Inquiries via other channels (e.g. Facebook or social networks) will not be considered.

If the requested holiday accommodation is available for the desired period, the guest will receive a written booking confirmation and an invoice by email or post.

Upon receipt of the booking confirmation and after receipt of the deposit payment (see § 3), the booking becomes legally binding.

§ 3 Payment Terms

The booking becomes valid upon receipt of the deposit.

The deposit amounting to 25% of the rental price is due within 3 days of receipt of the booking documents.

The remaining balance is to be paid 4 weeks prior to arrival.

If payment deadlines are not met, Regina Kluzak is entitled to withdraw from the contract. Non-payment shall be deemed a cancellation and entitles the property to be re-let.

Security Deposit

Final Cleaning

If the rental property is left in a heavily soiled or not broom-clean condition, the additional cleaning effort will be charged separately.

Additional Costs

No additional costs are charged for internet, parking space, pool use, or waste disposal.

Electricity and water costs are charged according to consumption.

Included per week:

Excess consumption will be charged as follows:

§ 4 Arrival and Departure

On the day of arrival, the holiday accommodation is available from 4:00 p.m.

For arrivals after 9:00 p.m., a surcharge of €25 will be charged.

Information regarding key handover will be provided no later than 6 days prior to arrival by telephone or email.

No claims for damages may be made if, exceptionally, the accommodation cannot be occupied punctually at 4:00 p.m.

On the day of departure, the accommodation must be vacated by 9:00 a.m.

Later departure is only possible by prior arrangement and may be subject to a fee.

If the guest does not arrive by midnight on the day of arrival and no notification is received within 48 hours, the contract shall be deemed terminated. A (partial) refund will not be granted.

§ 5 Holiday Houses / Holiday Apartments

The accommodation is handed over in a proper and clean condition with complete inventory.

Any defects must be reported immediately, at the latest within 24 hours.

The guest is liable for all damages caused by them or their fellow travelers, including lost keys.

In the event of use contrary to the contract (e.g. subletting, over-occupancy, disturbance of the peace), the contract may be terminated without notice. In this case, the rental price will not be refunded.

§ 6 Pets

Pets are only permitted with prior written consent.

A surcharge of €8 per day applies.

If pets are brought without authorization, a cleaning fee of up to €100 may be charged.

§ 7 Stay

The accommodation may only be used by the persons stated in the booking.

An additional fee of €10 per night will be charged for extra persons.

Subletting or transfer to third parties is not permitted.

By paying the rental price, the guest acknowledges these General Terms and Conditions as well as the house rules.

§ 8 Cancellation by the Guest

Cancellation must be made in writing. The following cancellation fees apply:

§ 9 Cancellation by the Landlady

In the event of force majeure or unforeseeable circumstances, liability is limited to the refund of the rent already paid. No further claims shall exist.

§ 10 Liability of the Landlady

Regina Kluzak is liable within the scope of due care for the proper provision of the accommodation.

Liability for interruptions to water or electricity supply as well as for force majeure is excluded.

§ 10a Liability of the Tenant

The tenant is liable for all damages caused by themselves, their fellow travelers, visitors, or pets.

The accommodation must be left broom-clean.

Smoking is not permitted inside the house.

Use of the property and the pool is at the guest’s own risk. Parents are liable for their children.

§ 11 WLAN Use

WLAN access is provided for the duration of the stay.

No liability is assumed for availability, security, or content.

Access data may not be passed on to third parties.

§ 12 House Rules, Rights and Obligations

§ 13 Place of Jurisdiction

Place of jurisdiction is Fréjus.